We offer free shipping national and international destinations on every rug purchased through our online store for items in stock. Deliveries to all international addresses may take longer, but we try to send all orders by the quickest couriers like Fedex and DHL possible. Import duty is subjected matter of law of the land and to be taken care by buyer.
In case you receive a damaged/defective item, notify us within 48 hours of receipt. We might request you to share the picture of the rug at info@pihue.com.
Return Policy
Return the item within 7 days of the receipt. Return in the same condition in which it was delivered to you. Do not use, wash, alter/tamper or soil the rug. A damaged item will not be eligible for return.
Item must have the original packing, labels and tags intact, altered and illegible serial number will also void return.
We will initiate the refund or replacement once the item passes through quality inspection.
